How to Create and Enforce Effective Pet Policies

Overview:

Do you know that over 70% of American homes have at least one pet? 

Or that almost a quarter of all household moves were because of a pet?  

Or that many multifamily professionals believe unfair pet policies and fees are the main source of the “imposter” assistance animal problem we all face? Now you know! What to do? 

Let’s consider reinventing our thinking on pets. Although not every community is well-suited for allowing pets, many communities are simply doing it wrong and this session will review pet policy best practices that should improve your resident satisfaction and flow to your bottom line!

Why you should Attend:

• Establishing distinctions between pet and Assistance Animal considerations
• Identification of factors to be considered when deciding whether to allow pets at all
• How to effectively evaluate the factors and craft policies that support management and residents
• How to create effective forms and record-keeping systems for the management of pets

Areas Covered in the Session:

• Are we suitable for pets?
• Physical Considerations
• • Size and Density of Asset
  • Garden, mid-rise, high rise
  • Elevators and common areas
• Market Considerations
• • Resident profile
  • Current fees and other charges in market
  • When is a deposit a deposit?
• Management Considerations
• • Size and breed restrictions
  • Number of animals allowed 
  • Control and damage considerations
  • Housekeeping considerations
  • Fair Housing considerations - allergies, total number of animals, species, size, breed restrictions
• Policy Best Practice suggestions

Who Will Benefit:

• Community Manager/Director
• Leasing Professionals
• Maintenance Supervisor
• Multi-site Manager (Area, Regional)
• Training Professionals